It's 2017 and I've got BIG plans!
Posted on January 06 2017
DISCLAIMER - this is a long one - I had no idea it would get so long but THERE was so much to tell you!!! I tend to over explain - I'll work on it I promise - and if you read all the way through, now that I love you for sticking with my rambling!
Wow - another year in the books, and for use here at RRHQ it was a great year - personally and professionally! Of course all of that is owed to my fabulous customers! I can't thank you enough for your support - whether you purchased a product, shared our products with people, got the word out on social media or just talked about us to someone - THANK YOU!
I sat down on January 1st and made a very ATTAINABLE list of goals that I'd like to accomplish by years end and I am SO excited about reaching them! I allowed myself just two VERY big goals and if I reach them, oh the party we will have!
Here are just a few things that are on the list:
- Blog more often - I am aiming for once every other week - because in theory - I will have a LOT to tell you - but no less than once a month!
- Offer more giveaways and contests
- More SALES and coupons
- NEW products and NEW SCENTS - more on this a little later but there are already 2 new products coming at the end of the month and I think you will be in love - especially if you are a bearded man!
- Get organized and be more efficient
Then I sat down and figured out how to make those goals a reality. Step one is to get caught up on everything. The best way to do this is to take a break. Sounds a little crazy to take a break to catch up doesn't it! Well I just won't be filling orders or answering email during the break. I will however be working on.................
NEW PACKAGING: A while back I had switched up my labels - which I am ashamed to say I STILL have not yet updated all the product photos. But also, I am switching to some new packaging ideas! They are still in the preliminary stages of design but look for some new and improved concepts!
NEW PHOTOS of all the products that don't have new labels as well as products that have a "photo coming soon" picture! This is a long time coming but there just never seemed to be enough light or time to get it done - so I invested in a new light, light box and now have a dedicated space for taking product photos!!
THE MAKERY in Princeton IL has been amazing the last few months and I'm SO excited to get everything restocked and ready for the next year! Unfortunately, I completely underestimated how amazing it would be the last 2 months and was not able to restock products as fast as I would have liked! I apologize for this but rest assured I am putting in place some new things to make sure this doesn't happen again! I will also be going in on the 15th to reorder and rearrange both the booths as well as update the packaging and labels!! So look for a new and exciting booth (or booths) on the 18th! Don't forget that for the month of January the Makery will be closed on Monday and Tuesday.
UPDATING ALL REPORTS in our new system and making sure that everything is tracked and logged so that I can get taxes done without a huge headache this year! This may be the most mundane part of owning a business - it's literally data entry for hours and I despise data entry - however, it is an essential part of the process if you want to run reports that actually MAKE SENSE to someone!
UPDATING ETSY AND THE WEBSITE with new photos, products and information. My goal for both sites is to have only in stock products available for purchase. This means making enough products every week to keep up with demand and keep my processing time at 1-2 days. I would love to be able to get products out to you immediately. So that's also one of my goals!
NEW PRODUCTS are coming and some old ones are coming back! First and foremost I'm so excited to tell you that I am planning on having a dedicated MEN'S line of products! This has been something I've wanted to do for years and just never got around to it. But it is coming and it is gonna be awesome - new packaging for all the current scents we carry for men as well as a BRAND NEW BEARD OIL! Oh I just can't wait!!!
Also, making a much anticipated come back are our FACIAL MASKS!!! YES - they are coming back and they are still amazing and wonderful and full of fantastic ingredients that your face will love! So check back to see ALL SIX in stock by the end of the month in 3 different sizes!
In order to achieve all of the above and get started on the right foot in the new year, I will be "CLOSED" from January 13th (next Friday) through January 27th. I've decided to keep both the Etsy Shop and the Website "open" so that you can still place orders and also see what's changing, however, I will not process any orders until the 28th. No custom orders will be accepted during this time either.
I will check email every few days - but I am committing the entire time frame to all of the above so that when I re-open, not only will you have a better experience shopping but also so I can give you the best quality and customer service you could hope for!
I really can't wait to see what 2017 will bring! I'm so excited for all the possibilities and I hope you join me for the ride!
Thank you all for your continued support and your appreciation of handcrafted bath and body products!! It means the world to me and my family!